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网购到货后,能否无理由退货?
2014-03-28 查看次数:
问:

    律师你好,我花了几千元在网上购买了一套真皮沙发,购买时店家承诺可以退换货。到货后,我觉得沙发的颜色与家里的其他家具不协调,想要退掉,店家认为我没有正当理由,不同意退货,我该怎么办?

解答:

    解答:根据新修改的《消费者权益保护法》,通过网络购买的商品,消费者自收到商品之日起七日内有权要求退货,且无需说明理由。但退货商品应当完好,若无其他约定,退回的运费由你承担,店家应当自收到退回沙发之日起七日内返还你支付货款。 

 
 

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